Welcome to Bernicia

At Bernicia we aim to make the difference by delivering outstanding customer service and creating a brilliant place to work.


To help us achieve this we uphold our five core values in all we do:

  • Customer Service
  • Team Work
  • Integrity
  • Quality
  • Leadership



The Bernicia Group provides more than 8000 homes throughout the North East of England, with almost 6000 located in South East Northumberland, and over 2000 within the Tyne and Wear conurbation. We provide a range of responsive and flexible housing, and care and support services tailored to meet the specific needs and requirements of our customers

Click here to find out more about us

Latest News

Bernicia building careers

Bernicia building careers

Tuesday, January 17, 2012

We are seeing in the New Year with an apprenticeship programme that will help a group of local people lay the foundations for careers in the housing sector.

Be a STAR and tell us your views

Be a STAR and tell us your views

Wednesday, January 11, 2012

Bernicia are about to undertake a satisfaction survey of all its tenants. STAR survey replaces the STATUS survey that was previously conducted for a number of years. This is an important exercise that will allow Bernicia to understand what our tenants think about us and the services we deliver. The survey will be posted out this week with the initial deadline for return being 27 January 2012.

The best Christmas present ever!

Thursday, December 22, 2011

Noisy neighbour evicted

Monday, December 12, 2011

With another cold winter forecast, let’s be a little better prepared

Wednesday, November 23, 2011

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Useful Information
Telephone: 0844 800 3800
Opening Hours:
Monday to Friday: 9am – 5pm
Saturday and Sunday: CLOSED
Emergency Out of Hours: 0844 8003800