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The Clothes Bus is Coming Back!
Tuesday 13th July 2010 & Wednesday 14th July 2010 In the current time of financial hardship, the Bernicia Group Social Inclusion Team are trying to find ways to help our tenants. The 5p Bus is a clothing distribution service which provides nearly new clothes and toys for a small cost of 5p per item. Don’t miss the bus! Come along to one of the venues highlighted below and bag a bargain! For full details including locations, download the PDF here
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Tuesday 13th July 2010 & Wednesday 14th July 2010 In the current time of financial hardship, the Bernicia Group Social Inclusion Team are trying to find ways to help our tenants. The 5p Bus is a clothing distribution service which provides nearly new clothes and toys for a small cost of 5p per item. Don’t miss the bus! Come along to one of the venues highlighted below and bag a bargain! For full details including locations, download the PDF here
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Plans for New Headquarters are Announced
Staff are excited as plans are revealed to move to new purpose-built headquarters. An accommodation strategy now agreed by the Bernicia board, highlights the proposal to develop a new Headquarters at Ashwood Business Park, Ashington. Work on site will start early in the new year with completion and relocation planned for Autumn 2012. The new development will see some 300 staff from Bernicia, Wansbeck Homes and Cheviot homes relocating to the new development, and working more closely toget...
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Staff are excited as plans are revealed to move to new purpose-built headquarters. An accommodation strategy now agreed by the Bernicia board, highlights the proposal to develop a new Headquarters at Ashwood Business Park, Ashington. Work on site will start early in the new year with completion and relocation planned for Autumn 2012. The new development will see some 300 staff from Bernicia, Wansbeck Homes and Cheviot homes relocating to the new development, and working more closely toget...
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Learning New Skills – Value for Money
Residents took part in training sessions for Value for Money. The skills and knowledge will assist tenants to make informed decisions and scrutinize services ensuring the decisions made are in the best interest for the wider tenant base they represent.
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Residents took part in training sessions for Value for Money. The skills and knowledge will assist tenants to make informed decisions and scrutinize services ensuring the decisions made are in the best interest for the wider tenant base they represent.
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National Tenant Voice Council
Could you be the voice of Wansbeck Homes tenants at a national level?To see full details, download the full PDF document here.
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Could you be the voice of Wansbeck Homes tenants at a national level?To see full details, download the full PDF document here.
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Swine Flu Information
Due to the current pandemic of swine flu the organisation has issued corporate guidance to allow for business continuity planning and effective management of a pandemic swine flu outbreak. These documents will outline the risks to service delivery and actions required to mitigate risks along with specific guidance for both customers and staff. For further information, the Corporate Guidance and Risk Assessment can be downloaded here. For further guidance please go to the NHS website.
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Due to the current pandemic of swine flu the organisation has issued corporate guidance to allow for business continuity planning and effective management of a pandemic swine flu outbreak. These documents will outline the risks to service delivery and actions required to mitigate risks along with specific guidance for both customers and staff. For further information, the Corporate Guidance and Risk Assessment can be downloaded here. For further guidance please go to the NHS website.
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North East Illegal Money Lending Team
In 2004 the DTI launched two pilot projects one in Birmingham and the other in Glasgow. The projects remit were to combat the problem of Illegal money lenders “loan sharks”. As a direct result of their operations, twelve firearms were seized, 100k of counterfeit goods seized, 3M of assets were recovered and a large quantity of controlled drugs were seized. In late 2007 it was announced that there was to be a nationwide roll out of Illegal Money Lending teams including one for the Nor...
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In 2004 the DTI launched two pilot projects one in Birmingham and the other in Glasgow. The projects remit were to combat the problem of Illegal money lenders “loan sharks”. As a direct result of their operations, twelve firearms were seized, 100k of counterfeit goods seized, 3M of assets were recovered and a large quantity of controlled drugs were seized. In late 2007 it was announced that there was to be a nationwide roll out of Illegal Money Lending teams including one for the Nor...
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Having Fun Finding Out
As well as the serious business of considering the ideas for neighbourhood improvements, our February Tenant Events provided the opportunity for communities to meet, have fun and find out about a range of advice and support agencies. The events allowed tenants to become part of the Tenant Services Authority National Conversation - a nationwide discussion seeking to establish how they can and want to be involved in decisions affecting their home, both locally and nationally. The fun activities ...
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As well as the serious business of considering the ideas for neighbourhood improvements, our February Tenant Events provided the opportunity for communities to meet, have fun and find out about a range of advice and support agencies. The events allowed tenants to become part of the Tenant Services Authority National Conversation - a nationwide discussion seeking to establish how they can and want to be involved in decisions affecting their home, both locally and nationally. The fun activities ...
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Let's go Walkabout
The estate walkabouts we've introduced have proved a great way for residents to get to know Wansbeck Homes staff and for us to see, at first hand, the issues and opportunities which can improve neighbourhoods. Many of the ideas put forward to secure some of the £45,000 on offer for community initiatives came from these local walkabouts. And the gatherings also support our drive to involve as many tenants as possible in shaping the way we provide services to our residents. Th...
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The estate walkabouts we've introduced have proved a great way for residents to get to know Wansbeck Homes staff and for us to see, at first hand, the issues and opportunities which can improve neighbourhoods. Many of the ideas put forward to secure some of the £45,000 on offer for community initiatives came from these local walkabouts. And the gatherings also support our drive to involve as many tenants as possible in shaping the way we provide services to our residents. Th...
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Taking the Spending to £24m
When Wansbeck Homes was launched we promised huge improvements to houses and services and during our first year we've spent £10 million delivering just that. This financial year (April 2009 - March 2010) we plan a further £14 million investment. This will keep us on track to spend £80 million improving properties and services by the end of 2012. During 2008/09 we carried out significant modernisation and repairs to over 700 homes and spend almost £2 million on maj...
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When Wansbeck Homes was launched we promised huge improvements to houses and services and during our first year we've spent £10 million delivering just that. This financial year (April 2009 - March 2010) we plan a further £14 million investment. This will keep us on track to spend £80 million improving properties and services by the end of 2012. During 2008/09 we carried out significant modernisation and repairs to over 700 homes and spend almost £2 million on maj...
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Neighbourhood Watch
Wansbeck Homes have signed up to Neighbourhood Watch – by buying 42 signs in order to support the schemes in Ashington. For the full PDF version, download here.
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Wansbeck Homes have signed up to Neighbourhood Watch – by buying 42 signs in order to support the schemes in Ashington. For the full PDF version, download here.
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Tenant Services Authority Update
The initial stages of the National Conversation has concluded, the Tenant Services Authority have collated tenants’ and landlords’ responses and has now published a consultation document outlining proposed standards for regulations. To find out more about the results from the initial stage and the phase two consultation taking place for proposed standards for regulation download the full PDF version here.
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The initial stages of the National Conversation has concluded, the Tenant Services Authority have collated tenants’ and landlords’ responses and has now published a consultation document outlining proposed standards for regulations. To find out more about the results from the initial stage and the phase two consultation taking place for proposed standards for regulation download the full PDF version here.
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Working in Partnership
Wansbeck Homes Enforcement Team are working inclose Partnership with Northumbria Police to meet withresidents and show how we all work together. For the full PDF version, download here.
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Wansbeck Homes Enforcement Team are working inclose Partnership with Northumbria Police to meet withresidents and show how we all work together. For the full PDF version, download here.
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Wansbeck Tenant Inspectors
The advertisement for volunteers to become customer inspectors returned agreat response from Wansbeck Homes' residents. Eight volunteers went on to attend a two day taster event to learn more about the scheme and all progressed to complete a further two days of training in Newcastle. To view the full version of the PDF newsletter, download here.
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The advertisement for volunteers to become customer inspectors returned agreat response from Wansbeck Homes' residents. Eight volunteers went on to attend a two day taster event to learn more about the scheme and all progressed to complete a further two days of training in Newcastle. To view the full version of the PDF newsletter, download here.
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45,000 up for grabs
What would you do in your community or on your estate if you had some money to spend? We have £45,000 to spend on your ideas to improve neighbourhoods. There's also a chance to tell the new Tenant Services Authority how you’d like to see Housing Services develop. With fun and face painting for the kids, why not drop by the events and have your say and have some fun! DOWNLOAD A PDF OF THE FULL NEWSLETTER
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What would you do in your community or on your estate if you had some money to spend? We have £45,000 to spend on your ideas to improve neighbourhoods. There's also a chance to tell the new Tenant Services Authority how you’d like to see Housing Services develop. With fun and face painting for the kids, why not drop by the events and have your say and have some fun! DOWNLOAD A PDF OF THE FULL NEWSLETTER
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Biggest scheme set to begin
Work is about to begin on the biggest single improvement scheme Wansbeck Homes has tackled to date.A total of 86 homes on the Stead Lane North Estate in Bedlington are to be virtually demolished and rebuilt at a cost of £7 million. Reconstruction of the concrete framed and clad Airey homes honours a commitment made in the transfer proposal and is part of the £80 million, five year investment programme that started within weeks of Wansbeck Homes being launched. At the ...
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Work is about to begin on the biggest single improvement scheme Wansbeck Homes has tackled to date.A total of 86 homes on the Stead Lane North Estate in Bedlington are to be virtually demolished and rebuilt at a cost of £7 million. Reconstruction of the concrete framed and clad Airey homes honours a commitment made in the transfer proposal and is part of the £80 million, five year investment programme that started within weeks of Wansbeck Homes being launched. At the ...
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Tenant Services Authority
The Tenant Services Authority (TSA), are the new independant regulators foraffordable housing, taking over from the Housing Corporation on the 1stDecember 2008. The TSA was set up as a result of the 2008 Housing and Regeneration Actwhich increases the TSA's powers over the regulation of social housing. Their goal, quite simply, is to raise the standard of services for tenants. What is the TSA? The TSA are currently working to develop a set of standards for the futureregulation of t...
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The Tenant Services Authority (TSA), are the new independant regulators foraffordable housing, taking over from the Housing Corporation on the 1stDecember 2008. The TSA was set up as a result of the 2008 Housing and Regeneration Actwhich increases the TSA's powers over the regulation of social housing. Their goal, quite simply, is to raise the standard of services for tenants. What is the TSA? The TSA are currently working to develop a set of standards for the futureregulation of t...
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Stand Out From The Crowd as a Customer Inspector
We are currently recruiting for Customer Inspectors to help us improve our services. In return for as little as two hours a month you will be provided with: Free training and skills developmentFree high-street shopping vouchersFree equipment (including use of a mobile phone)Free access to a PC and the internet The activities could range from "mystery shopping" or "reality checks" to inspecting our services. The most important thing is that, with a team of other customers you will decid...
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We are currently recruiting for Customer Inspectors to help us improve our services. In return for as little as two hours a month you will be provided with: Free training and skills developmentFree high-street shopping vouchersFree equipment (including use of a mobile phone)Free access to a PC and the internet The activities could range from "mystery shopping" or "reality checks" to inspecting our services. The most important thing is that, with a team of other customers you will decid...
Read the full article...
Northumberland Homefinder
NORTHUMBERLAND HOMEFINDER – HAVE YOUR SAY The new Council for Northumberland, which comes into operation on 1st April 2009, and the six local Councils and other Housing Association partners are working together to implement the Northumberland Homefinder Scheme across the whole of Northumberland. A new draft Common Allocation Policy has been produced which tells you how empty homes will be let in future. A Summary of the Policy and important changes will be downloaded here. This tells yo...
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NORTHUMBERLAND HOMEFINDER – HAVE YOUR SAY The new Council for Northumberland, which comes into operation on 1st April 2009, and the six local Councils and other Housing Association partners are working together to implement the Northumberland Homefinder Scheme across the whole of Northumberland. A new draft Common Allocation Policy has been produced which tells you how empty homes will be let in future. A Summary of the Policy and important changes will be downloaded here. This tells yo...
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Neighbourhood Awards
Wansbeck Homes tenant Dorothy Scott recently attended the Neighbourhood Awards. The Neighbourhood Awards pay tribute to housing associations that have made their local community a better place to live. As part of the commitment to tenant and resident participation tenants and residents were asked to be judges. Dorothy was one of over 100 tenants who participated nationally and volunteered to be a tenant judge voting online. The event was a glitzy ceremony at the National Housing Federation annu...
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Wansbeck Homes tenant Dorothy Scott recently attended the Neighbourhood Awards. The Neighbourhood Awards pay tribute to housing associations that have made their local community a better place to live. As part of the commitment to tenant and resident participation tenants and residents were asked to be judges. Dorothy was one of over 100 tenants who participated nationally and volunteered to be a tenant judge voting online. The event was a glitzy ceremony at the National Housing Federation annu...
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Choices, choices!
One of the most successful ways that tenants have made decisions about their homes is by going along to a Choice Day to select their new doors, kitchens, fires and wall finishes that will be installed as part of the major improvement scheme. Recently about 70 residents of North Green Lane, Ashington, attended a Choice Day at Ashington Leisure Centre where all the options were on display to help people decide what they wanted. This was the fourth event with previous Choice Days having a...
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One of the most successful ways that tenants have made decisions about their homes is by going along to a Choice Day to select their new doors, kitchens, fires and wall finishes that will be installed as part of the major improvement scheme. Recently about 70 residents of North Green Lane, Ashington, attended a Choice Day at Ashington Leisure Centre where all the options were on display to help people decide what they wanted. This was the fourth event with previous Choice Days having a...
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Our commitment to you
This is the last newsletter before our launch later this month and it gives me an opportunity to express my grateful appreciation to the many people who have contributed to the establishment of Wansbeck Homes. Our staff have worked tirelessly and have not been distracted by the progression from Wansbeck District Council to Wansbeck Homes. Not only have they helped to prepare Wansbeck Homes for the improvement and renovation project but they have continued to provide the housing service ...
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This is the last newsletter before our launch later this month and it gives me an opportunity to express my grateful appreciation to the many people who have contributed to the establishment of Wansbeck Homes. Our staff have worked tirelessly and have not been distracted by the progression from Wansbeck District Council to Wansbeck Homes. Not only have they helped to prepare Wansbeck Homes for the improvement and renovation project but they have continued to provide the housing service ...
Read the full article...
The Work Starts Here!
After the months of hard work and preparation, Wansbeck Homes will be officially launched on February 24th. But rather than marking the end of the process, this is just the beginning as we start the job of delivering the promises made to you during the consultation process. By voting in favour of your houses being transferred to Wansbeck Homes, you helped unlock the door to finance that will improve homes to the new Wansbeck Standard. And the ambitious plan is to make an £80 mi...
Read the full article...
After the months of hard work and preparation, Wansbeck Homes will be officially launched on February 24th. But rather than marking the end of the process, this is just the beginning as we start the job of delivering the promises made to you during the consultation process. By voting in favour of your houses being transferred to Wansbeck Homes, you helped unlock the door to finance that will improve homes to the new Wansbeck Standard. And the ambitious plan is to make an £80 mi...
Read the full article...
