|
|
Older Persons and Supported Housing
Some older people have specific housing needs and we have some homes usually flats or bungalows that have extra features or facilities to help a people to live independently in a safe and secure environment. We have two types of accommodation that will enable older people to live an independent life, but have access to support when they need it.
Sheltered Housing
In sheltered housing residents have their own self contained flat or bedsit with its own kitchen and bathroom with the extra benefits of having a day time warden and communal facilities.
A communal lounge area is provided in all sheltered housing schemes to encourage social activities and gatherings, such as bingo, coffee mornings, Christmas parties etc.
A guest room is available for relatives or friends to stay for short periods. A small charge is payable. You will need to contact the warden to book the room.
If you are under 75 years of age you will be entitled to a concessionary TV licence for just £7.50 a year.
Scheme Locations
Kier Hardie Court
Woodlea, Newbiggin by the sea, NE64 6XU
The scheme has 30 flats over two floors. There are 28 single persons flats and 2 two person flats.
A J Cook Court
Green Lane, Ashington, NE63 8EQ
The scheme has 30 flats over two floors. There are 20 single person bedsit flats and 10 two person flats.
Northumberland Close
Ashington, NE63 8PQ
The scheme has 38 flats in the scheme and all accommodation is on the ground floor. There are 29 single person flats and 9 two person flats.
Sleekburn House
Station Road, Bedlington, NE22 5NX
The scheme has 29 flats over two floors. All flats are for two people.
Glebe Court
Bedlington, NE22 6LQ
The largest of our schemes has 42 flats over two floors. There are 16 single person bedsit flats and 26 two person flats.
Download a copy of our Sheltered Housing Service Standard.
Community Alarms
The majority of bungalows and ground floor flats owned by Wansbeck Homes are linked to a central control centre by an alarm system. Each property is fitted with a pull chord which can be used in an emergency to call for assistance.
Calls will be answered 24 hours per day, 365 days of the year by a member of our Customer Service Team who will assess the situation and contact the relevant person(s). This may be your family, a doctor, the Police, a plumber or other tradesman depending upon the type of emergency.
Aids & Adaptations
Life circumstances change and we are committed to helping you remain in your home by providing aids and adaptations that can be funded from the finance we have available.
If you need adaptations to your home because of disability or age, we will:
- Discuss your request
- Advise if we can carry out the work and what adaptations we can make
- Advise you if we can pay for the works ourselves or whether you need to apply for a disabled facilities grant
- Provide advice and assistance on making an application for a disabled facilities grant
- Talk to you about a move to a more suitable home or one that already has adaptations
- If we can do the work, tell you when it will be done
- Ask about the quality of the work and service provided.
We only fund and arrange works in our rented properties and the scope of the work is usually limited to minor adaptations costing less than £500. Examples of what we can provide include:
- Grab rails
- External handrails
- Door entry systems
- Silent door bells.
Feedback
Wansbeck Homes is committed to ensuring that the promises made in its service standards are met. This means that we sometimes contact customers by telephone to ask them questions about how their request was dealt with.
